HOTEL GUIDE

Notation based on Act of Specified Commercial Transactions is provided.

Notation based on Act of Specified Commercial Transactions

  • Service provider
  • <Head office>
    Nippon Hotel Co., Ltd.
    <Facility name>
    JR-EAST HOTEL METS YOKOHAMA TSURUMI
  • Representative
  • CEO: Hiroyuki Mitsubayashi
  • Location
  • <Head office>
    1-6-1 Nishi-Ikebukuro, Toshima-ku, Tokyo, Japan
    <Facility>
    1-31-2 Tsurumi Chuo, Tsurumi-ku, Yokohama, Kanagawa, Japan
  • Telephone number
  • 81-45-500-5011
  • Business Hours for telephone service
  • 24 hours
  • E-mail address
  • y-tsurumi@hotelmets.jp
  • Website URL
  • https://www.hotelmets.jp/en/tsurumi/
  • Price
  • Please see prices for each accommodation plan. All prices are tax inclusive.
  • Accommodation reservation date
  • When you make a reservation through this website, your reservation is confirmed when the reservation completion notice appears on the screen.
  • Time of service provision
  • Service provided over the duration of accommodation.
  • Application Period
  • The application period is until 4:00 a.m. following the date of service.
  • Payments methods
    • Payment methods : Cash, credit card or QR payment, IC card payment, etc.
    • Advance payment by credit card : Payment by credit at the time of your reservation.
    • On-site settlement : Please provide payment of accommodation charges at the front desk when you check-in.
  • Other necessary charges
  • Not available (Please pay for the service received at the hotel.)
  • Cancellation fees, etc.
    • Day before: 20% of the total amount payable by the guest
    • On the day: 100% of the total amount payable by the guest
    • No show: 100% (If no contact is made with the hotel)
      Please note that due to the nature of the service, no refunds will be made after the stay.
      It is in accordance with cancellation regulations when such regulations exist for accommodation plans, etc.

GENERAL CONDITIONS FOR ACCOMMODATION

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