Hotel 3F
Self check-in terminal

Use the self check-in terminals to speed up the check-in and check-out process.  See here for details

Hotel 5F
Guest lounge

Take time out during your stay to recharge your batteries. Sit back and enjoy the lavish style and feel of the guest lounge.
(Smoking area, Library, Exhibits, Free coffee)

Hotel 4F
Fitness center

JR-East Hotel Mets Utsunomiya offers a fitness center exclusive to hotel guests. Use your spare time to refresh your mind and body.

Hotel 4F
Meeting room

Functional meeting room that can be used for meetings or training programs. (Max. capacity 24 people)

Hotel 4F
Laundry area

Washing machine/dryer: 600 yen(incl. tax)
Washing machine only: 300 yen(incl. tax)
Dryer: 100 yen(incl. tax)/30mins
*Payment by cash and transportation IC cards accepted.

Hotel 3F

Stylish, modern interior design featuring Oya tuff stone from the local area. Enjoy some time out and refresh with a combination of Japanese/Western fusion cuisine, prepared using only the finest ingredients, a variety of sweets prepared by our patissier or a freshly brewed cup of aromatic coffee.

Hotel 3F

Don’t go past SUSHIZANMAI for a meal of delicious sushi! SUSHIZANMAI offers up a variety of sushi carefully selected by the “King of Tuna” from all over the world at reasonable prices. The first SUSHIZANMAI restaurant in Tochigi prefecture.

Hotel 3F
Utsunomiya Minmin

Utsunomiya Minmin was established in 1958 as the first gyoza specialty restaurant in Utsunomiya. In addition to dining in, Utsunomiya Minmin also offers gyoza to take out and distributes frozen gyoza all across Japan.

Hotel 3F
Utsunomiya Minmin Station Bal

By popular demand, the Station Bar is Utsunomiya Minmin’s only bar style restaurant. Don’t need a drink? No problem. Guests are also invited just to come and enjoy the food.


All guest rooms are non-smoking rooms
Smoking in guest rooms All guest rooms are non-smoking rooms. Please use the smoking area on the Guest lounge 5F.
Hotel facilities
  • Soft drink and alcoholic beverage vending machines
  • Laundry area
  • Ice maker
  • Free drink station
  • Microwave ovens
  • smoking area
Amenity station Amenities are available from the lobby. Please help yourself.
  • Razor
  • Hair brush
  • Hair Tie
  • Cotton buds
  • Cotton pads
  • Makeup remover
  • Facial cleanser
  • Lotion
  • Milky Lotion
  • Bath salts
  • Set of tea bags
  • Blu-ray player (reservations essential)
  • Baby bed (reservations essential)
  • Bed guard(reservations essential)
  • Hypoallergenic duvet/pillow (reservations essential)
  • Trouser press
  • Steam iron, ironing board
  • Clothes steamer
  • hair iron
  • Kid’s nightwear/Kid's toothbrush/Kid's slippers
  • Baby shampoo/Baby soap
  • Conversion adapter
  • HDMI cable
  • Extension cord
  • Bathroom scale
  • Bottle opener
  • Wine opener
  • Wine glasses
  • Tableware
Barrier-free goods
  • Wheelchair
  • Bathroom grab bar
  • Bathroom step
  • Shower chair
  • Large display telephone
  • Door knock sensor
  • Assistance Dog mat
  • Assistance Dog bowl
*Numbers are limited. (We recommend reserving rentals you require in advance.)
*Use of wheelchairs is restricted to inside the hotel.
Available services
  • Cleaning (laundry)
  • Wake-up call
  • Home delivery service


Nearby facilities & shops
Train station shopping area & department store
  • Station Terminal “PASEO”
Convenience stores
  • Lawson
  • 7-Eleven
Public facilities
  • Tochigiken Sougou Bunka Center